Contact our 24-hour breakdown helplines on the following telephone numbers:
Cars, vans and motorbikes
| Britain: | 08000 737283 or 0333 0000 999 |
| The rest of Europe: | 0044 1206 771 714 |
| Hard of hearing? TEXT: | 07537 404 890 |
Bicycles
| Britain: | 0333 000 1234 |
| Britain (if out of office hours): | 01206 785 968 |
| The rest of Europe (cycle rescue customers only): | 0044 1206 785 968 |
| Hard of hearing? TEXT: | 07537 404 890 |
We aim to get to you in less than 40 minutes; however, the recovery time may vary depending on your location.
Mobility Scooters
| Mobility scooter insurance purchased after 4 October 2021: | 01206 785 970 |
| Mobility scooter insurance purchased before 5 October 2021: | 020 7183 8199 |
| Mobility scooter rescue ONLY: | 01206 785 993 |
| Hard of hearing? TEXT: | 07537 404 890 |
If you have mobility scooter insurance and need to make a claim call 0344 412 4100.
Legal Advice
All ETA customers are entitled to free legal advice by calling Shoosmiths Access
Legal on 0345 389 1050
*Our numbers are free to call from most mobile telephones as they can be included in free minute packages. If chargeable, calls are charged at a lower rate than the 0800/0845 number (around 4p a minute depending on the network, charges may vary depending on your network provider).